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Aartesys uses own systems and integrated third-party systems to provide services in the areas:
- Line monitoring
- Quality measurement
- Performance measurement
Customer-specific evaluations provide the benefit you want and show the most relevant results. Evaluations in the technical area (SLA) as well as important KPI’s (e.g. performance of the call centre) are summarised in a comprehensive mannerand provided in the required format and at the specified time intervals.
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