Using manual test calls
The manual test calls are used for fast analyses of a fault state in the network or of a customer connection:
- Determining fault locations and fault states, using generated test calls and interpretation of the network reply
- Functional testing of connections with end devices from a central point
- Functional testing of network services
- Functional testing of network transition points
All test calls are logged by the system and are centrally stored.
Benefits of the manual test calls
The way the test calls work and the fact that the client application can easily be adapted to existing systems make this function an ideal tool for fault triage in the help desk area.
- Faster fault analysis for delimiting the fault location and the measures to be taken
- Simple user interface with interpreted reply of the system
- Prevents ping-pong effect between service units
Basic function of the manual test calls
The manual call is started from an AMIRA client. A defined or predetermined STU performs the test call according to the parameters entered. The STU analysis the call and sends the results of the test call to the AMIRA Management System, where they are processed and sent in appropriate form to the client. In addition, the system stores a CDR (call detail record) with processed additional information in the SQL database.
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