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VoIP and TDM service quality measurement

Using automated test calls

The automated test calls are used for proactive measurement of different quality-relevant parameters in communication networks:

  • End-to-end measurement of the service availability with various line interfaces and network technologies
  • End-to-end measurement of quality parameters with different line interfaces and network technologies
  • Connection test with evaluation of switching parameters
  • End-to-end measurement of inband parameters
  • Voice quality measurement and analysis

All test calls are logged b the system and stored on a central database.

Benefits of automated test calls

  • Automated monitoring and alarming based on quality characteristics in networks
  • Automated monitoring and alarming based on the availability of services
  • Automated monitoring and alarming at network transition points
  • Compilation of quality reports concerning network monitoring and trend analysis
  • Compilation of availability and quality reports for proving service level agreements (SLAs)
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